Frequently Asked Questions
A: Yes, we do have a 47 pound minimum charge in place to cove the costs of sending a fully equipped team out. There are some instances where this can be waved, for which you need to contact us at 020 3746 8215.
A: No, we do not work with deposits, all of our bookings are charge free, no hidden fees, all rates are fixed.
A: We come equipped with a lot of machines that more often than not are heavy, and we do request that customers provide us with a parking location close by to the entrance of the household we are cleaning.
A: Absolutely. We strive to bring you the best service possible, and one of those ways we achieve that is through the detergents we use. Our teams rely on fully bio-degradable cleaning agents that leave no toxic traces behind but in fact lower it, making your home a safer, healthier place.
A:Yes, just give us a heads up and we can arrange a safe location for a key drop off and pick up.
A: Yes, all of our cleaners carry a full, comprehensive insurance against damage and accidents, you don't have to pay for it, its already included in the price.
A: Yes, we are offering regular cleaning bookings, with the appropriate discounts and scheduling done in advance. You can also request weekend and bank holiday cleaning which comes at no extra charge.